You may experience delay in Delivery due to COVID-19 related restrictions. Please refer to the estimated delivery date on the order confirmation page. Once your order is on its way you'll receive delivery tracking information, so keep an eye out for emails from us. Thank you for your understanding.
Any updates on our deliveries and products will be added to this Help page, so please check back regularly.
For updates on our deliveries, click here.
For information on Returns, click here.
Can I still order online?
Yes, our products are still available on shopDisney.in. At this unprecedented time there may be some disruption to your order that is outside of our control as our delivery partners experience delays. Once you’ve placed an order we’ll keep you updated on the progress of your delivery so keep an eye out for emails from us. You can also keep an eye on your parcel with the link in your shipping confirmation email. You’ll receive this as soon as your parcel leaves our warehouse.
Returns:
Can I return or exchange a purchase I made shopDisney.in?
Yes, our return and exchange policy remains the same. You can return orders by visiting the Your Orders section in Your Account or by contacting our support team on guest.services@shopdisney.in or calling us on 18008339948.
You may experience delays in return pick-ups due to the restrictions related to COVID-19, but rest assured that we shall assist you in managing returns and related refunds at the earliest.
For information on Returns, click here.