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Still need help? Our customer care team is here to help. Email us at guest.services@shopdisney.in
Phone assistance - Toll Free Number 18008339948
Our customer care team is available Monday through Saturday (except public holidays) from 9:30am to 6:30pm IST.
You can write to us at:
shopDisney
Disney Entertainment (India) Private Limited
Star House, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel (West), Mumbai – 400013
Our registered office address is: Star House, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel (West), Mumbai – 400013
If your query remains unresolved, you can escalate the matter to our Grievance Officer. You can contact our Grievance Officer - Mr. Devesh Sinha at grievance.officer@shopdisney.in with the details of your query. We will endeavor to address all your concerns at the earliest and as far as possible within a period of thirty (30) days from the date of receipt of the complaint.