Dated: 18 November 2020
Seller FAQs
- Eligibility to Sell
- Register to Sell
- Fulfillment services
- Advertising on the platform
- Seller Obligations
- Eligibility to Sell
To be on-boarded as a Seller on the Website to sell products, person shall either
- Be a Disney Licensee i.e. have a valid license to manufacture/ source and distribute products in India through etailer/ online distribution channels pursuant to an existing license agreement entered into with an affiliate of Disney Entertainment (India) Private Limited ; or
- Have a letter issued by, a Disney Licensee having such aforementioned rights pursuant to a license agreement entered into with an affiliate of Disney, appointing and authorizing You as a reseller for the sale of the products on the Website
- Register to Sell
If you are interested in selling on the platform and meet the eligibility criteria set out in section 1 above, you can write to us at sellersupport@shopDisney.in with your details. We shall get back to you within 7 working days on the registration process, documentation and the terms and conditions of sale on the Website.
- Fulfillment services
It is mandatory for all sellers to use the fulfillment services provided by Disney to facilitate the sale of products on the Website. This is to offer better service levels to both the customers and sellers on the Website.
What does Disney offer as Fulfilment Services to the seller?
- Storage, picking, packing, delivery, payment collection etc.
- Express shipping for faster delivery of your products
- Quality check of your products
- Packaging that will delight your customers
Benefits of such Fulfilment Services:
- Seamless order processing
- Quality packaging materials
- Inventory placed across multiple Fulfilment centers
- Advertising on the platform
You can advertise your products on the Website and help reach the right target audience. Ads appear right where customers will see them, such as the first page of search results and product pages, providing an instant visibility boost. Disney shall provide advertising and marketing services which shall include but not be limited to providing advertisement space on the Website, conducting marketing activities and promotional campaigns that maybe brand specific etc.
To avail any such advertising and marketing services offered by Disney, You can connect with your account manager, who will help you understand the ongoing promotions, mechanisms, timelines and cost associated with the same.
- Seller Obligations
As a seller, offering for sale products on the Website, You will be required to undertake and comply with certain obligations that will be more specifically set out in the Seller terms and conditions which shall be provided to You at the time of registration (section 2 above), but shall include without limitation:
- Provide original and authentic products for sale on the Website
- Be responsible for product integrity, product description, any defects or damages to the products and honour all guarantee and warranty claims pertaining to the products
- Be solely responsible for all claims, damages, suits etc. that maybe initiated by any Customer in respect of the products.
- Comply with the Returns and Refunds policy on the Website
- Compliance with policies and guidelines prescribed by Disney from time to time, and applicable laws which shall include goods and service tax laws and requirements prescribed by Disney therefor, data privacy compliances.